RETURN POLICY

PHYSIQUE CHEF RETURN POLICY

Customer satisfaction is our number one priority. We take this aspect of our business extremely seriously and want EVERY customer to be 100% satisfied with not only the product they purchased, but the manner in which they received it. Physique Chef has a 100% Customer Satisfaction Guarantee and this will always be the case.

We do not provide straight refunds or exchanges if you simply change your mind once your products have been ordered and/or received.

If your product is faulty or damaged in a considerable manner, please contact us at info@physiquechef.com and we can organise an exchange if deemed appropriate.

NOTE: Product must be unopened and in original packaging.

We ask that you please inform us within 14 working days from the date of order placement if any exchanges due to damaged or faulty goods are requested. This is to ensure that we are able to follow the correct procedures.

NOTE: Return shipping fees are the customers responsibility.

PLEASE NOTE: PHYSIQUE CHEF IS NOT RESPONSIBLE FOR LOST OR STOLEN GOODS.

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